Registration & Enrollment
(Applies to all Canstead Learning courses unless otherwise stated)
How do I register for a Canstead Learning course?
Registration is completed directly through the Canstead Learning website by selecting a course, delivery format, and cohort date.
Can individuals and organizations both register?
Yes. Individual registration is completed directly online. Corporate registration supports group enrollments, private cohorts, and coordinated delivery, with invoicing support.
Is my seat confirmed immediately after registration?
Yes. A seat is confirmed once payment is received or invoicing terms are approved.
Are Live Virtual and In-Person courses equivalent at registration?
Yes. Both formats share identical curriculum, learning objectives, instructors, and materials. The delivery mode differs; the learning outcome does not.
What payment methods are accepted at registration?
Major credit cards, corporate invoicing for approved organizations, and bank transfer by request. Pricing is displayed in USD or CAD depending on course location and billing preference.
Can I transfer my registration to another date or participant?
Yes. Registrations may be transferred to a different cohort date or substituted to another participant within the same organization. Requests must be submitted in writing at least 10 business days before the course start date, subject to availability.
What happens after I register?
Participants receive enrollment confirmation, Pre-course setup and attendance instructions, In-Person location information or Live Virtual access details, and Pre-reading or preparation guidance where applicable.
Is registration available year-round?
Yes. Cohorts run throughout the year across the U.S. and Canada, with additional sessions added based on demand. Private and corporate cohorts may be scheduled at any time, subject to instructor availability.
Payment & Invoicing
(Applies to all Canstead Learning courses unless otherwise stated)
When is course fee payment due?
Full payment is due by the date specified on the invoice. Payment timelines may vary by course; refer to the payment schedule in your registration package and invoice.
How will I receive my course fee invoice?
A PDF invoice accompanies the Registration Confirmation email, detailing course fees, applicable taxes, payment deadline, and remittance instructions.
Which payment methods are accepted?
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Credit Card via secure Stripe checkout, with automatic payment confirmation upon processing.
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Bank Draft (payable to Canstead Inc., with the same memo details and prior email confirmation), and
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E-Transfer (to Payments@Canstead.Com, with full name and Registration Confirmation number in the memo; email in advance to verify invoice details).
Will I receive a refund if the course does not proceed?
Yes. If Canstead Learning cancels or reschedules a session and a participant elects not to attend, all payments are refunded in full with no administrative deductions.
What is the cancellation and refund policy?
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Ten or more business days' notice: full refund, less an administrative charge of USD 120 / CAD 150.
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Seven to nine business days' notice: full refund, less an administrative charge of USD 200 / CAD 300.
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Less than seven business days' notice: tuition becomes non-refundable, though a one-time transfer to a future cohort of the same program within 12 months is available.
What if I have an emergency and cannot attend?
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Participants should notify Canstead Learning in writing as soon as possible.
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Transfer to a later session - covering the missed portion or the full program - is available, subject to the applicable transfer fee.
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Supporting documentation may be requested at Canstead Learning's discretion.
Course Delivery & Materials
(Applies to all Canstead Learning courses unless otherwise stated)
What delivery formats does Canstead Learning offer?
In-Person (classroom delivery in major North American cities), Live Virtual (instructor-led, real-time delivery via Microsoft Teams) and Private/Corporate Delivery (coordinated In-Person, onsite delivery or Live Virtual for organizations). All formats are interactive, instructor-led, and outcome-equivalent.
Where are In-Person courses held?
In-person courses are held in professional training venues across Canstead Learning's confirmed delivery cities:
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Chicago, New York City, Atlanta, Houston, Dallas, Charlotte, Indianapolis, and Columbus in the United States, and
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Greater Toronto Area, Ottawa, Calgary, and Vancouver in Canada.
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Final venue details are shared directly with registered participants in advance of the course.
Are Live Virtual and In-Person courses equivalent?
Yes. Both are intentionally designed to be equivalent in curriculum depth, instructor interaction, and exercises and case studies. The delivery mode differs; the learning experience does not.
Is a webcam required for Live Virtual courses?
Yes. Canstead Learning courses are interactive, discussion-based, and group-oriented. Webcam participation supports engagement, accountability, and instructor feedback.
What technology is required for Live Virtual courses?
A stable internet connection, access to Microsoft Teams, a functioning webcam and microphone, and a professional, distraction-free environment. Courses are delivered live and are not self-paced or on-demand.
What course materials are provided?
Depending on the course, participants receive workbooks, reference guides, and applied exercises and case material specific to the program. Materials are provided digitally unless otherwise stated.
Will I receive a certificate after completing the course?
Yes. Upon successful completion, participants receive a certificate of completion indicating course title, delivery format, and contact hours or PDUs earned where applicable.
Is attendance required to receive completion credit?
Yes. Active attendance is required to receive certificates of completion and contact hours or PDUs. Partial attendance may affect eligibility.
PMP® Certification
How is the PMP® course delivered?
Instructor-led, offered In-Person and Live Virtual, with identical curriculum, faculty, materials, and outcomes across both formats.
Which formats are available?
4-Day Weekday Cohort, 2-Weekend Cohort, Friday Weekly Cohort (4 sessions), and a Evening Cohorts.
What is the cohort size?
Cohorts are limited to 6 to 8 participants; a waitlist opens once capacity is reached.
What are the daily hours?
Typically 8:30 AM to 5:30 PM local time however, there may be some variability in length due to the course content covered.
What does the course cost?
Course fees vary by format and location. Current fees are listed on the PMP® Program and Schedule pages.
Is this exam prep only?
No. This is an applied instructional program combining structured instruction, scenario-based workshops, and integrated exam preparation.
Do I need PMI® approval before registering for a PMP® course?
No. PMI® approval is not required to register. Candidates are responsible for confirming they meet PMI's PMP® exam eligibility requirements before submitting an exam application. Canstead Learning's PMP® course satisfies PMI's 35-contact-hour education requirement upon completion.
Can I register before submitting or receiving approval for my PMP® application?
Yes. Contact hours earned through Canstead Learning may be applied once the course is completed, regardless of application timing.
What course materials are included with PMP® training?
Participants in the Instructor-Led PMP® Program receive a structured set of preparation materials and study resources:
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PMI® Authorized PMP® Exam Prep Courseware - official PMI-developed preparation materials aligned to the current certification framework
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PMI® Study Hall™ Plus (3-Month Subscription) - PMI's official exam simulation platform, including full-length mock exams, mini exams, targeted practice questions, and personalized study tools
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PMP® Exam Content Outline - a detailed breakdown of the domains, tasks, and enablers assessed on the PMP® examination
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Predictive & Agile Process Charts - ITTO (Inputs, Tools and Techniques, and Outputs) reference materials supporting exam reasoning, process understanding, and framework integration
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Canstead Learning Structured Study Plan - a guided roadmap from course completion through exam readiness, including practice recommendations and study pacing guidance
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PMI® Application & Audit Guidance - support materials to help participants navigate the PMP® application process and structure experience descriptions in alignment with PMI expectations
What is included in PMI® Study Hall™ Plus?
PMI® Study Hall™ Plus includes:
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Practice & Assessment - 5 full-length practice exams, 20 mini practice exams, 250 additional exam-based practice questions, and score reports with percentile rankings and strengths-and-weaknesses breakdowns updated in real time.
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Personalized Study Tools - a personalized daily Learning Plan built around the participant's exam date and covering all three ECO domains, plus premium webinars featuring live and recorded expert sessions on exam strategy and content.
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Instructional Content - recorded subject-matter expert lessons on key PMP® topics and supplementary videos aligned to the curriculum.
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Reinforcement & Engagement - digital flashcards for terminology recall and exercises and activities to reinforce concepts between study sessions.
Can my PMP® course completion certificate be used for my PMI® application?
Yes. The certificate of completion indicates contact hours earned and can be used to support PMI®'s education requirement as part of a PMP® application.
What are the eligibility requirements for the PMP® examination?
Refer to PMI's official website for current Certification Eligibility Criteria.
Candidates must meet one of three requirement sets:
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A high school diploma with 60 months of project leadership experience and 35 hours of project management education;
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A bachelor's degree with 36 months of experience and 35 hours of education; or
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A bachelor's degree from a GAC-accredited program with 24 months of experience and 35 hours of education (pre-approved coursework may fulfill this requirement).
The 35-hour requirement can also be met through Canstead’s instructor-led PMP® course, CAPM® certification, or PMI-authorized on-demand PMP® exam prep.
What counts as project management experience?
Add up time that you managed projects in a professional setting - taking responsibility for planning, decisions, delivery and outcomes - within the last 10 years. Don’t double-count time for projects that overlapped.
You'll list each project separately on the PMP application.
Do the 35-hour (PMP®) training hours expire?
PMI® does not currently impose an expiration period on these education hours. Candidates should verify the latest policy directly with PMI® prior to application.
CAPM® Certification
What course materials are included with CAPM® training?
Participants in the Instructor-Led CAPM® Program receive a structured set of preparation materials:
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PMI® Authorized CAPM® Exam Prep Courseware - official PMI-developed preparation materials aligned to the current certification framework.
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PMI® Study Hall™ (CAPM®) (3-Month Access) - PMI's official exam simulation platform for CAPM® candidates, including full-length and mini practice exams, extra practice questions, a personalized learning plan, expert-led videos, case studies, flashcards, and gamified review activities.
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CAPM® Exam Content Outline - a detailed breakdown of the domains and tasks assessed on the CAPM® examination.
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Canstead Learning Structured Study Plan - a guided roadmap from course completion through exam readiness.
What are the eligibility requirements for the CAPM® examination?
Refer to PMI's official website for current eligibility criteria.
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Candidates need a secondary degree or global equivalent and
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At least 23 hours of project management education, which can be met through Canstead’s Instructor-led CAPM® course or PMI on-demand CAPM® exam prep course.
Do the 23-hour (CAPM®) training hours expire?
PMI® does not currently impose an expiration period on these education hours. Candidates should verify the latest policy directly with PMI® prior to application.
How can I confirm eligibility questions with PMI®?
Direct inquiries to PMI® through their official contact page or the certification handbooks available on their website.
PMI-ACP® Certification
How is the PMI-ACP® course delivered?
Instructor-led, offered In-Person and Live Virtual, delivered as a 3-Day Weekday format, in the same confirmed delivery cities as PMP® and CAPM®.
Is PMI-ACP® training open to public enrollment?
Yes. PMI-ACP® follows the same public enrollment model as PMP® and CAPM®.
What course materials are included with PMI-ACP® training?
Participants in the Instructor-Led PMI-ACP® Program receive a structured set of preparation materials:
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PMI® Authorized PMI-ACP® Exam Prep Courseware - official PMI-developed preparation materials aligned to the current certification framework
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PMI® Study Hall™ (PMI-ACP®) - PMI's official exam simulation platform for PMI-ACP® candidates, supplementing exam preparation with practice content and study tools
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PMI-ACP® Exam Content Outline - a detailed breakdown of the domains assessed on the PMI-ACP® examination
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Canstead Learning Structured Study Plan - a guided roadmap from course completion through exam readiness.
What are the eligibility requirements for the PMI-ACP® examination?
Refer to PMI's official website for Current Certification Eligibility Criteria.
High School (or Secondary School) Diploma or Higher:
You qualify with a high school diploma or international equivalent, such as GCSEs, a Secondary School Certificate, or GED.
Agile Experience
You must meet ONE of the following:
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2 years of agile experience (in the past 5 years)
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Degree from GAC-accredited program, plus 1 year of agile experience
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Third-party agile certification, plus 1 year of agile experience
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PMP® certification
Agile Training
You’ll need 21 hours of formal training in agile practices, frameworks, and methodologies via the PMI Authorized Canstead’s PMI-ACP Exam Prep Course.
Project Management Tools & Platforms
(Applies to all Canstead Learning courses unless otherwise stated)
What Project Tools training does Canstead Learning offer?
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Instructor-led training in Microsoft Project and Primavera P6
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Practical Scheduling, Planning, Earned Value Management, Critical Path, Project tracking and Reporting skills through hands-on practice
What formats are available??
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1-Day, 2-Day, and 3-Day course formats
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Delivered In-Person and Live Virtual
Do these courses lead to a certification exam?
No - skills-based, hands-on courses focused on practical tool proficiency, not a vendor certification exam
Do these courses earn PMI® PDUs (Professional Development Units)?
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1-Day format: 7 PDUs
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2-Day format: 14 PDUs
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3-Day format: 21 PDUs
Are In-Person and Live Virtual formats equivalent?
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Yes - identical instruction, content, and hands-on practice regardless of format
Where are In-Person Project Tools courses offered?
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Professional training venues across Canstead Learning's confirmed delivery cities:
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US: Chicago, New York City, Atlanta, Houston, Dallas, Charlotte, Indianapolis, Columbus
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Canada: Greater Toronto Area, Ottawa, Calgary, Vancouver
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Final venue details are shared directly with registered participants in advance.
Does Canstead Learning offer training on other project management software?
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Yes - including Wrike and ClickUp
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Delivered through corporate training engagements
Visit the Corporate Training page to request this training for your organization
Lean Six Sigma
What Lean Six Sigma training does Canstead Learning offer?
1 to 3-day workshop formats focused on process improvement methodology, delivered as part of Canstead Learning's corporate training offerings.
Is Lean Six Sigma available as a public enrollment course?
No. Lean Six Sigma is currently offered exclusively through corporate training engagements. Visit the Corporate Training page for details on requesting this program for your organization.
Prosci / Change Management
What Change Management training does Canstead Learning offer?
1 to 3-day workshop formats focused on organizational change management methodology, delivered as part of Canstead Learning's corporate training offerings.
Is Change Management training available as a public enrollment course?
No. Change Management training is currently offered exclusively through corporate training engagements. Visit the Corporate Training page for details on requesting this program for your organization.
SAFe (Scaled Agile)
What SAFe training does Canstead Learning offer?
1 to 3-day workshop formats focused on Scaled Agile Framework methodology, delivered as part of Canstead Learning's corporate training offerings.
Is SAFe training available as a public enrollment course?
No. SAFe training is currently offered exclusively through corporate training engagements. Visit the Corporate Training page for details on requesting this program for your organization.
Applied AI for Project & Business Delivery
What Applied AI training does Canstead Learning offer?
1 to 3-day workshop formats focused on applying AI tools and techniques to project and business delivery, delivered as part of Canstead Learning's corporate training offerings.
Is Applied AI training available as a public enrollment course?
No. Applied AI training is currently offered exclusively through corporate training engagements. Visit the Corporate Training page for details on requesting this program for your organization.
Corporate Training & Private Cohorts
For full program details by discipline, visit the Corporate Training page.
Does Canstead Learning offer corporate and private training?
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Yes, for organizations across North America
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Delivered In-Person (onsite or hosted venues), Live-Virtual, or as a coordinated program combining multiple cohorts, schedules, or delivery formats
What types of corporate training does Canstead Learning provide?
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PMI® ecosystem - PMP®, CAPM®, PMI-ACP®, and specialty credentials (PfMP®, PgMP®, PMI-RMP®)
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Project and work management tools - Microsoft Project, Primavera P6, Jira, Wrike, Asana, Monday.com, Smartsheet, ClickUp, and additional platforms on request
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Lean Six Sigma process improvement
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Prosci change management
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SAFe (Scaled Agile)
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Applied AI for project and business delivery
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Delivered as standalone courses or a coordinated capability development plan
Do Lean Six Sigma, Prosci, SAFe, and Applied AI offer public enrollment as well?
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Yes - primarily corporate, with periodic public cohorts (roughly monthly)
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See each program's individual FAQ section for availability.
Can corporate training be delivered across multiple cohorts and schedules?
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Yes - enroll participants across multiple Live Virtual cohorts and schedules
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One consolidated corporate invoice covers regions and time zones without a single shared calendar
Is corporate training available In-Person and Live Virtual across North America?
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Yes - in-person delivered onsite or in confirmed delivery cities, subject to logistics and minimum thresholds. Live Virtual commonly used for remote and distributed teams
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Both formats are instructor-led and outcome-equivalent
How does invoicing and procurement work for corporate clients?
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Single consolidated invoice or purchase order
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Payment terms aligned to procurement processes
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Invoices can cover multiple cohorts, courses, delivery formats, and staggered schedules
Is there a minimum or maximum group size for corporate training?
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Varies by course and delivery format
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Small teams: private cohorts; larger organizations: multiple concurrent or staggered cohorts
How do we request a corporate training proposal?
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Contact Canstead Learning at Learning@Canstead.com to discuss training objectives, delivery format, timeline, and scope
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Visit the Corporate Training page for program details and to begin a request
Is corporate training aligned with PMI® best practices?
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Yes - aligned with PMI® principles and delivery best practices, structured to remain practical and scalable
Can training be delivered confidentially or under NDA?
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Yes - confidentiality and NDA arrangements can be accommodated for private corporate engagements