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Frequently Asked Questions (FAQs)​​​​​​​​​

Everything you need to know about registration, payment, certification, and policies at Canstead Learning

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Essentials: Your Top Questions (Quick Answers)

◥ How is the PMP® course delivered?

Instructor-led In-Person and Live Virtual (real-time online) delivery, with identical curriculum, faculty, materials, and outcomes.

◥ Where are in-person sessions offered?

In major North American business centres, including New York, Toronto, Dallas, Austin, Seattle, Arlington (VA), Washington DC, and Houston. Live Virtual attendance is available for all locations.

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◥ Which formats are available?

Weekday Intensive (Mon–Thu), Weekend Intensive (Sat & Sun Over 2 Weekends), and 4 Fridays (Weekly).

◥ What is the cohort size?

Cohorts are limited to 6–8 participants; a waitlist opens once capacity is reached.

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◥ What’s included in Course Fee?

PMI® workbook and slides, PMBOK® reference, Canstead PMP MasterPrep™, 500+ exam-style questions, mini exam simulations, and 35 contact hours of project management education.

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◥ Study plan & timing?

An 8-Step Study Plan is covered on Day 04. Typical preparation timelines are 4–6 weeks (full-time) or 6–8 weeks (part-time) following the course.

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◥ Enrolment Open vs Waitlist?

Enrolment Open indicates seats are available; Waitlist indicates the session is currently full.

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◥ What are the daily hours?

Typically 08:30AM to 05:30PM (local time).

◥ Course Fee?

From USD $1,095 | CAD $1,275 (Plus taxes); see Schedule & Fees for the 4-Day PMP Exam Certification Courses.

◥ Is this exam prep only?

No. This is an executive-education program combining seminar instruction, applied workshops, and integrated exam preparation.

◥ What should I know about the PMP® 2026 changes?

Updated ATP materials launch April 2026; the new PMP® exam goes live July 2026.

Registration & Enrolment

(Applies to all Canstead Learning courses unless otherwise stated)

How do I register for a Canstead Learning course?

You may register directly through the Canstead Learning website by selecting your course, preferred delivery format (Live-Virtual or In-Person), and cohort dates.

Canstead Learning regularly schedules In-Person cohorts across major North American cities, including New York, Toronto, Houston, Dallas, Austin, San Jose, Arlington, and Washington, DC.

Final venue details are shared with registered participants in advance of the course.

For corporate groups, private cohorts, or customized delivery, registration may also be completed via invoice following a brief scoping discussion.

Can individuals and organizations both register?

Yes. Canstead Learning supports both individual professionals and corporate clients.

  • Individual Registration: Completed directly online through the website.

  • Corporate Registration: Available for group enrollments, private cohorts, and custom delivery, with invoicing and procurement support.

Is my seat confirmed immediately after registration?

Yes. Your seat is confirmed once payment is received or invoicing terms are approved.

 

For In-Person cohorts, confirmation is subject to minimum enrollment thresholds. If the threshold is not met, the course proceeds Live-Virtually (Instructor-Led) with no change to content, instructors, materials, or learning outcomes.

Are Live-Virtual and In-Person courses equivalent at registration?

Yes. Live-Virtual and In-Person courses are intentionally equivalent by design.

At the point of registration, participants should expect:

  • Identical curriculum and learning objectives

  • The same instructors and materials

  • Equivalent interaction, exercises, and exam readiness

 

The delivery mode differs — the learning outcome does not.

What payment methods are accepted at registration?

Canstead Learning accepts:

  • Major credit cards

  • Corporate invoicing (for approved organizations)

  • Bank transfer (by request)

 

Pricing is displayed in USD or CAD, depending on course location and billing preference.

Do I need PMI approval before registering for a PMP® course?

No. PMI approval is not required to register for a PMP® exam preparation course.

However, candidates are responsible for ensuring they meet PMI’s PMP® exam eligibility requirements before submitting their exam application.

Canstead Learning provides 35 Contact Hours upon successful course completion, satisfying PMI’s education requirement.

Can I register before submitting or receiving approval for my PMP® application?

Yes. Many candidates register before or during their PMP® application process.

 

Contact Hours earned from Canstead Learning may be applied once the course is completed, regardless of application timing.

What happens if I register before the July 2026 PMP® exam changes and don’t pass?

To support candidates during the July 2026 PMP® exam transition, Canstead Learning offers a one-time complimentary re-attendance option for eligible participants.

 

Candidates who:

  • Complete a Canstead Learning PMP® course prior to the exam change, and

  • Are unsuccessful on their first exam attempt

may re-attend an updated PMP® course aligned to the revised exam content, subject to published eligibility terms.

This policy is designed to protect learners during the exam transition.

 

Can I transfer my registration to another date or participant?

Yes. Registrations may be:

  • Transferred to a different cohort date, or

  • Substituted to another participant within the same organization

 

Requests must be submitted in writing 10 business days prior to the course start date and are subject to availability.

What happens after I register?

After registration, participants receive:

  1. Enrollment confirmation

  2. Pre-course setup and attendance instructions

  3. Live-Virtual access details or In-Person location information

  4. Pre-reading or preparation guidance, where applicable

For PMP® courses, official PMI® digital courseware access is provided in accordance with ATP guidelines.

 

Is registration available year-round?

Yes. Canstead Learning offers multiple cohorts throughout the year across North America, with additional sessions added based on demand.

Private and corporate cohorts may be scheduled at any time, subject to instructor availability

Payment & Invoicing

1. When is Course Fee payment due?

Full payment is due by the date specified on your invoice. Payment timelines may vary by course; please refer to the payment schedule in your registration package and invoice.

2. How will I receive my Course Fee invoice?

A PDF invoice accompanies your Registration Confirmation email. It details course fees, applicable taxes, payment deadline, and remittance instructions.

3. Which payment methods are accepted?

We offer three secure payment options:

1. Interac e-Transfer

- Send to payments@canstead.com

- Memo/Ref: Full name and Registration Confirmation number

- Please e-mail us before sending funds so we can verify your invoice details.

2. Bank Draft

- Payable to Canstead Inc.

- Memo/Ref: Full name and Registration Confirmation number

- E-mail payments@canstead.com for remittance instructions prior to issuing the draft.

3. Credit Card (Online Payment via Stripe)

- Settle your invoice instantly through our secure Stripe checkout link.

- Payment confirmation is issued automatically once processed.

4. Will I receive a refund if the course does not proceed?

Yes. If Canstead Learning cancels or reschedules a session and you elect not to attend, all payments are refunded in full—no administrative deductions applied.

5. What is your cancellation and refund policy?

  • Ten (10) or more business days notice: 100% of fees are refunded. An administrative charge of CAD 150 / USD 120 is deducted to cover processing and course-material licensing.

  • Seven (7) to nine (9) business days notice: 100% of fees are refunded, less an administrative charge of CAD 300 / USD 200.

  • Less than seven (7) business days notice: Tuition becomes non-refundable; however, you may transfer once to a future cohort of the same program within 12 months.

6. What if I have an emergency and cannot attend?

If an unavoidable emergency prevents your attendance:

  • Notify us in writing as soon as possible.

  • You may transfer to a later session of the same course to complete the portion missed—or the entire program—subject to the transfer fee outlined above.

  • Documentation (e.g., medical note) may be requested for fee waivers at Canstead Learning’s discretion.

Course Delivery & Materials

1. How will course materials be provided?

PMI-authorised manuals are delivered via the PMI digital learning portal. Supplementary templates and tools are distributed through a secure Shared Drive folder (Google Drive and OneDrive).

2. Can I attend courses online as well as in person?

Yes. Most Programs & Courses are offered in Live Virtual-Online and In-Person formats. Availability is indicated on each course page. Live Virtual courses are delivered in real time (live online), with full interaction and instructor guidance.

3. What does my registration fee include?

Tuition, authorised courseware, supplementary templates, post-course clinic access, and an electronic Certificate of Completion (or Certificate of Registration for paid enrolments).

4. Are practice exams or additional resources provided?

PMI-authorised practice exams are included with PMP® and CAPM® courses. Other programs provide industry-relevant exercises, case studies, or software resources as specified in their descriptions.

5. What are the standard daily class hours?

Courses are scheduled 08:30 AM – 05:30 PM (local time). Adjustments may occur to accommodate the depth of specific modules or extended Q&A.

6. Which training formats are available?

  • Weekday Intensive: 4 consecutive days (Mon–Thu)

  • Weekend Intensive: 2 consecutive weekends (Sat–Sun)

  • Four Fridays: 4 consecutive Fridays

7. Do you provide a study plan after the course?

Yes. As part of the instructor-led program, you receive the Canstead® 8-Step Exam Success Study Plan, covered on Day 04. Typical timelines: 4–6 weeks of preparation for full-time learners and 6–8 weeks for part-time learners after the course.

8. How long should I study before the exam?

We recommend candidates prepare 4–6 weeks (if studying full-time: 2–3 hours/day) or 6–8 weeks (if studying part-time: 1–2 hours/day) after the course. We suggest scheduling your exam at the end of your chosen window and using the study plan to stay on track.

9. How is Canstead Learning's PMP® program different from a typical boot camp?

This is an executive-education program: faculty-style, seminar learning with case discussion and applied workshops (Critical Path, EVM, Risk, Benefits), paired with disciplined exam preparation—lesson-end practice, a Day-4 mini Exam simulation with debrief, and a structured 8-Step Study Plan.

Corporate Training & Private Cohorts

Does Canstead Learning offer corporate and private training?

Yes. Canstead Learning provides corporate training and private cohorts for organizations across North America.
 

Training may be delivered:

  • Live-Virtual (Instructor-Led)

  • In-Person (Onsite or hosted venues)

  • Or as a hybrid program combining multiple cohorts, schedules, or delivery formats


Corporate training is available for both certification-focused and non-certification, practical skills programs.

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What types of corporate training does Canstead Learning provide?

Canstead Learning delivers a broad range of project delivery, tools, and governance training, including:

Certification & Core Project Management

  • PMP® Exam Preparation (corporate cohorts)

  • Project Management Fundamentals (1-Day, 2-Day, and 3-Day formats)

 

Project & Work Management Tools

  • Microsoft Project

  • Primavera P6

  • Wrike

  • ClickUp

  • Other enterprise project and work management platforms

 

Delivery Approaches & Capabilities

  • Agile, Hybrid, and Adaptive delivery

  • Risk Management (project, program, and enterprise risk)

  • Change Management

  • Governance, controls, and delivery discipline

 

PMO & Delivery Standards

  • PMO setup and maturity uplift

  • Project, program, and portfolio standards

  • Planning, execution, and reporting templates

  • Practical ways of working aligned to PMI best practices

 

Programs may be delivered as standalone courses or combined into a cohesive capability uplift.

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Can corporate PMP® training be delivered across multiple cohorts and schedules?

Yes. This is a common model for larger organizations.

For PMP® exam preparation, corporate clients may:

  • Enroll participants across multiple Live-Virtual cohorts and schedules

  • Receive one consolidated corporate invoice

  • Still benefit from group training discounts

This approach allows organizations to train teams across regions and time zones without coordinating a single shared calendar.

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Is corporate training available In-Person and Live-Virtual across North America?

Yes. Both delivery formats are available across North America.

  • Live Virtual (real-time online) training is commonly used for distributed teams and offers consistent delivery across regions.

  • In-Person training may be delivered onsite or in major cities across the U.S. and Canada, subject to logistics and minimum participation thresholds.

 

Both formats are Instructor-Led and outcome-equivalent.

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Can courses be customized for our organization?

Yes. Corporate training may be customized to reflect:

  • Industry context

  • Internal delivery models

  • Tooling and systems in use

  • Governance requirements

  • Real organizational scenarios and case studies

 

Customization ranges from light contextualization to fully bespoke programs, depending on organizational needs.

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How does invoicing and procurement work for corporate clients?

Corporate training is typically contracted via:

  • A single consolidated invoice

  • Purchase order (where required)

  • Agreed payment terms aligned to procurement processes

 

Invoices can cover:

  • Multiple cohorts

  • Multiple courses

  • Mixed delivery formats

  • Staggered schedules

This structure is designed to simplify internal approvals and budgeting.

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Is there a minimum or maximum group size for corporate training?

Group sizes vary by course and delivery format.

  • Small teams may be trained via private cohorts

  • Larger organizations may distribute participants across multiple concurrent or staggered cohorts

 

Canstead Learning works with clients to determine the most effective structure.

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How do we request a corporate training proposal?

Organizations may request a proposal by contacting Canstead Learning directly as learning@canstead.com.

 

A short discovery discussion is typically used to confirm:

  • Training objectives

  • Target audience

  • Delivery format and timeline

  • Scope and level of customization

A tailored proposal is then provided.

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Is corporate training aligned with PMI best practices?

Yes. Canstead Learning aligns corporate training with PMI® principles and delivery best practices, without introducing unnecessary bureaucracy.

This ensures training is:

  • Practical

  • Scalable

  • Suitable for both certification and real-world delivery environments

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Can training be delivered confidentially or under NDA?

Yes. For private corporate engagements, confidentiality and NDA arrangements can be accommodated where required.

Certification & PMI® Requirements

1. What are the eligibility requirements for the PMP® examination?

Please refer to PMI’s official website for the most up-to-date certification eligibility criteria:

In order to qualify for PMP® certification, you must meet one of the following sets of requirements.

Set A requirements

  • High school or secondary school diploma

  • Minimum 60 months/5 years experience leading and managing projects within the past eight years

  • 35 hours of project management education/training. You can also meet this requirement with:

    • CAPM® certification or

    • PMI Authorized On-Demand PMP Exam Prep or

    • Instructor-Led PMP® course (Available Online and In-Person)

Set B requirements

  • Bachelor's degree or higher (or global equivalent)

  • 36 months/3 years experience leading and managing projects within the past eight years

  • 35 hours of project management education/training. You can also meet this requirement with:

    • CAPM® certification or

    • PMI Authorized On-Demand PMP Exam Prep or

    • Instructor-Led PMP® course (Available Online and In-Person)

Set C requirements

  • Bachelor’s degree or higher (or global equivalent) from a GAC accredited program

  • 24 months/2 years experience leading and managing projects within the past eight years

  • 35 hours of project management education/training (GAC core project management course work is pre-approved to fulfill this requirement)

2. What are the eligibility requirements for the CAPM® examination?

Please refer to PMI’s official website for the most up-to-date certification eligibility criteria at PMI CAPM Page

CAPM® Eligibility requirement

Secondary degree, such as a high school diploma, GED (general educational development), or global equivalent.

At least 23 hours of project management education completed before the exam. You can also meet this requirement with:

  • PMI on-demand CAPM Exam Prep Course

  • Instructor-Led CAPM® course

3. Do the 35 (PMP®) or 23 (CAPM®) training hours expire?

PMI does not currently impose an expiration period on these education hours. Candidates must nonetheless verify the latest policy directly with PMI prior to application.

4. How can I confirm eligibility questions with PMI®?

Direct enquiries should be addressed to PMI at https://www.pmi.org/about/contact or through the certification handbooks available on PMI’s website.

5. Are the PMP courses aligned to PMI’s 2026 PMP® updates?

Yes. Cohorts through March 2026 prepare for the current exam. Beginning April 2026, Canstead will deliver PMI’s new ATP instructor-led student materials. The new PMP® exam launches July 2026. PMBOK® Eighth Edition is currently an optional reference.

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